Angelique Richard, PhD, RN, CENP, has served as chief nursing officer of Rush University Medical Center since October 2016 and for the Rush System since 2018. In these roles, she provides administrative oversight and accountability for professional nursing practice, operations and performance improvement. She also serves as senior vice president of hospital operations. In partnership with the system’s chief medical officer, she also supports, facilitates and advances nurses’ role in Rush’s collaborative and multidisciplinary approach to delivering care.
Richard has made quality of care and patient safety priorities of her leadership, with the aim of achieving zero harms to patients from hospital-acquired infections and patient falls. She expanded the Medical Center’s daily safety briefings, which ensure escalation of solutions to potential safety issues from five to seven days a week. She has helped lead the implementation of a continuous process improvement system throughout the Medical Center that includes daily team huddles. Richard also instituted multidisciplinary rounds to enhance care and implemented a nursing dashboard that highlights System-wide best practices.